Joe Girard / Reputation & personal follow-through

SALESCOACH PRACTICE
Review five recent client handoffs. Check the promised outcome, accepted owner, first milestone and next update. Repair one missing commitment, then verify that the client received the promised help.

AI PROMPT
Using only these anonymized handoff notes, create a commitment table with promise, supporting evidence, owner, due date and confirmation status. Leave missing information as unknown. Identify one handoff risk and draft a concise client update with placeholders for unconfirmed facts. Do not mark a problem resolved without evidence.

WHAT TO REVIEW
Track unowned commitments, overdue updates and client-confirmed issue resolution. Review retention and referrals over time without assuming a single follow-up caused either outcome.

Original SalesCoach exercise and prompt. Independent educational commentary.

Read the lesson: https://salescoach.cc/greats/joe-girard

SOURCES
Joe Girard: Building the Power Reputation
https://www.joegirard.com/posts/building-the-power-reputation/